FarmerQue Privacy Policy

Effective Date: April 5, 2025

Last Updated: April 5, 2025

At FarmerQue, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our website, mobile applications, and other services (collectively referred to as the "Platform"). By using the Platform, you agree to the collection, use, and sharing of your information as described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you register on the FarmerQue Platform or interact with our services, you may be asked to provide certain personal information, including but not limited to:

1.2 Business/Professional Information

Depending on your role (farmer, buyer, agro-input supplier, expert, etc.), we may also collect:

1.3 Financial Information

To enable financial inclusion services, we may collect:

1.4 Device and Usage Data

We automatically collect information about your use of the Platform, including:

1.5 Location Data

With your consent, we may collect real-time location data to provide weather updates, farm mapping, and logistics coordination.

1.6 Communication and Support Data

We may collect information from your communications with us, such as:

2. How We Use Your Information

We use the collected information to:

3. Sharing of Your Information

3.1 With Other Users of the Platform

To facilitate transactions, we may share your publicly available profile information with:

3.2 With Service Providers and Partners

We share data with trusted third-party vendors who assist us in operating our services, such as:

3.3 Legal Compliance

We may disclose your information if required by law, regulation, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email and/or prominent notice on our site prior to any change in ownership or use of your data.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will take reasonable steps to remove your personal information from active databases within 30 days, subject to legal holds or legitimate business needs.

6. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience and gather insights into how you use our Platform. These technologies help us:

You can control cookie settings through your browser or device, although disabling them may affect the functionality of the Platform.

7. Children’s Privacy

Our Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it immediately.

8. International Data Transfers

FarmerQue operates globally, and your data may be transferred to and processed in countries outside your country of residence, where privacy laws may differ. We ensure that appropriate safeguards are in place to protect your data during such transfers.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

To exercise these rights, please contact us at privacy@farmerque.net. We will respond within 30 days.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on our website with an updated effective date. Continued use of the Platform following any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Thank you for trusting FarmerQue. We are committed to building a transparent and secure agricultural ecosystem that empowers every stakeholder while respecting your privacy rights.

FarmerQue: Connecting Fields to Futures.