At FarmerQue, we are committed to protecting the privacy and personal data of all our users in compliance with the General Data Protection Regulation (GDPR). This statement outlines how we ensure GDPR compliance when handling personal data collected through our website and services.
1. Data Controller
FARMERQUE LTD is the data controller responsible for the processing of personal data collected on our platform. Our registered office is located at Westland, Nairobi, Kenya.
2. Lawful Basis for Processing
We process personal data only where there is a lawful basis under GDPR, including:
- To fulfill contractual obligations (e.g., processing orders)
- With your consent (e.g., email newsletters)
- For legitimate interests (e.g., improving user experience)
- To comply with legal obligations
3. Categories of Personal Data Collected
We may collect and process the following categories of personal data:
- Name, email address, phone number, and physical address
- Payment information (processed securely)
- Device and browsing data (IP address, cookies, etc.)
- Account activity and interaction data
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.
5. User Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:
- Right to Access – Request a copy of your data.
- Right to Rectification – Correct inaccurate data.
- Right to Erasure – Request deletion of your data (“right to be forgotten”).
- Right to Restrict Processing – Limit how your data is used.
- Right to Object – Object to data processing.
- Right to Data Portability – Receive your data in a structured format.
To exercise these rights, contact us at info@farmerque.net.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
7. International Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA), including Kenya. We ensure such transfers are protected by adequate safeguards or standard contractual clauses.
8. Contact Us
If you have any concerns about our GDPR compliance, please contact us:
- Email: info@farmerque.net
- Website: www.farmerque.net
- Address: Westland, Nairobi, Kenya